If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. If you need to exchange it for the same item, send us an email at will be responsible for paying for your own shipping costs for returning your item. We only replace items if they are defective or damaged. I think I like the regular elf pore primer better, the one in the pink bottle. My pores are bad on my cheeks and forehead only, so thats where I put it only. It works well however I find it works better if you just put it on your problem areas rather than your whole face. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. I like this but next time I want to try the acne putty primer. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) ![]() There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any item that is returned more than 10 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Water (Aqua), Cyclopentasiloxane, Ceresin, Dimethicone, Glycerin, Hydrogenated Polyisobutene, HDI/Trimethylol Hexyllactone Crosspolymer, Polymethylsilsesquioxane, Trimethylsiloxysilicate, Propylene Glycol, Lauryl PEG-10 Tris(trimethylsiloxy)silylethyl Dimethicone, Sodium Chloride, Camellia Sinensis Leaf Extract, Squalane, Oryza Sativa (Rice) Bran Wax, Dimethicone/PEG-10/15 Crosspolymer, Dimethicone Crosspolymer, Silica, Triethoxycaprylylsilane, Talc, Butylene Glycol, Disodium EDTA, Caprylyl Glycol, Ethylhexylglycerin, Phenoxyethanol MAY CONTAIN: Titanium Dioxide (CI 77891), Iron Oxides (CI 77491, CI 77492, CI 77499) ![]()
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